Xiaohan Zhu received his PhD degree under the supervision of Dr. Xu Sun at the Department of Industrial & Systems Engineering, University of Florida. He received his M.S. in Industrial & Systems Engineering from University of Florida in 2018 and his B.S. in Industrial Engineering from Nanjing University of Aeronautics and Astronautics in 2017. His research focuses on stochastic modeling, stochastic control, and dynamic programming, with applications in queueing systems and optimal contracting problems.

Courses:

Smart Manufacturing and Control.     2024, 2025, 2026 Fall.

Operations Research II: Stochastic Models.     2027 Spring. 

Selected Awards:

Donald & Joyce Hearn Graduate Research Award. Industrial and Systems Engineering Department, University of Florida. 2022, 2023.

Awards Received by Mentored Students

Yuting Yan, 南京大学工程管理学院学实杯论文竞赛，硕士生组二等奖，2025.

Journal Publications

1. Tan Yu, Tiaojun Xiao, Xiang Zhong & Xiaohan Zhu*. Dynamic Principal–Agent Problem in Queueing Systems with Customer Abandonment. Production and Operations Management (Forthcoming). 

2. Xu Sun & Xiaohan Zhu (2025). Dynamic Control of a Make-to-Order System under Model Uncertainty. Management Science, https://doi.org/10.1287/mnsc.2023.01820.

3. Xiaohan Zhu* & Xu Sun (2026). Designing Optimal Incentives for Target-Driven Projects. Naval Research Logistics, https://doi.org/10.1002/nav.70069.

4. Xiaohan Zhu* & Xu Sun (2022). On Dynamic Pricing under Model Uncertainty. Naval Research Logistics, 69(6): 856-868. 

Under Review

5. Xu Sun & Xiaohan Zhu*. Dynamic Workload-Based Incentives in Service Contracting. Major Revision at Management Science. 

6. Tan Yu & Xiaohan Zhu*. Building Goodwill: Optimal Contracts for Advertising Agencies. Under Review at Operations Research.

Selected Working Papers

7. Yuting Yan, Houcai Shen & Xiaohan Zhu*. A Variational Analysis of How Customer Patience Shapes Incentive Pay. Working paper.

8. Hao Liu, Houcai Shen & Xiaohan Zhu*. History-Dependent Contracts for Service Effort in Queues. Working Paper.

(* denotes the corresponding author.)

主持项目：

1. 基于模型不确定性的供应链生产运作与动态定价策略,国家自然科学基金,青年科学基金项目,2025.01-2027.12.

2024- 中国运筹学会，行为运筹与管理分会，理事

Invited Presentations & Session Chair:

1. Pricing, Incentives, and Dynamics. Informs International Meeting 2025.

2. Games, Contracts, and Supply Chain Management. PomsChina 2025. 

3. Dynamic Incentives in Service Contracting. PomsHK 2025, ICSSSM 2024.

4. Creating an Incentive Compensation Plan for a Project. Informs Annual Meeting 2023.

5. Control of a Make-to-order System under Distributional Uncertainty. Informs Annual Meeting 2020.